We do not distribute, sell, or rent your name or personal information to any third party, and will never do so without your permission. This includes any e-mail addresses or mailing addresses that you provide. When you place an order, your mailing address is for shipping use only.

It is very important for you to provide the correct information for a couple of reasons. First and foremost let us reassure you that we do not share this information with anyone unless it is directly related to your order (such as providing info to the carrier). A correct e-mail address is necessary for you to receive any updates and/or tracking information regarding your order. We do not share your e-mail address with any third parties that will send you unwanted or spam mail. Your e-mail address used to contact you online is used solely for use between you (buyer) and ZALO USA LLC to respond to any inquiries regarding orders or products and to comply with any requirements of law i.e.: verification for suspected fraudulent activities. We generally choose to e-mail our customers realizing that you may not want to discuss your order over the phone, however, if we do need to call you it is only out of necessity. Rest assured that the conversation will be as discreet as possible with no direct reference made to the items in your order.

ZALO USA accepts the following forms of payment:

• VISA
  
• MasterCard
• Discover
• American Express
• PayPal
• Apple Pay

We are unable to accept checks, cash or money orders.

We respect your privacy! Package contents and our website are not disclosed on box. All of our packages are either plain brown boxes or standard issued packaging from UPS, FedEx, or USPS. Return address is nondescript. Also, no catalogs will be mailed to your home.

Gharges appear as ZALO USA LLC, which is our corporate name.